Creating a seamless experience for a pay-with-rewards app
Project overview
Blankfactor worked with one of the top three global payment processors to revitalize and rebuild a loyalty mobile application.
We engaged during crisis mode, as the client had minimum IT involvement with the original build and needed help with unstable code and poor user experience. Within weeks, our team delivered impact and accelerated value.
Project goals
- Stabilize the app’s performance
- Create documentation to prevent future issues
- Migrate the app to a cross-development platform
- Fulfill product’s roadmap activities
Team structure
Tech stack
The result
We rebuilt the app to be fully up-to-date with the latest development standards, even without any developer transition or documentation. Since the engagement, the app has grown from a relatively neglected product to a critical revenue generator for Mastercard.
“It’s been a pleasure working with Mike and their team. It’s especially refreshing that they not only understand technology and user experience, but they can also scale quickly to meet our needs.”
Unlocking success
Reinventing the tenant experience
